How can I set up service to my home?

To sing up for new services, please have the following forms and documentation delivered to City Hall at least two business days before desired connection date. City Hall hours are Monday through Thursday, 7 a.m. to 5:30 p.m. (closed on Friday).

  • A photocopy of the driver's license or other valid picture ID for all customers to be listed on the account
  • A copy of your last property tax bill, deed, completed real estate closing documentation, rental/lease agreement for the service location or landlord tenant affidavit
  • 30-Day Conditional Agreement if you have not closed on the property
  • A completed Utility Service Form (available on this website)
  • Cash, check, money order or credit/debit ($3 convenience fee) in the amount of $185 ($150 refundable deposit, $35 connection fee)
  • Social Security Card
  • Renter: $50 Change of Occupancy Inspection, required, once the inspection is passed water service can be established

Show All Answers

1. What services are provided by the City of Mascotte?
2. How can I set up service to my home?
3. How can I discontinue service?
4. When are payments due for service?
5. What are my payment options?
6. My water was turned off for non-payment. How do I get my water back on?
7. When are garbage and recycling collected?
8. If I have a water leak, who is responsible for the related consumption charge?
9. Can I use one check to pay multiple accounts?
10. How do I know if I have a leak?